What’s the Hub, Bub? A Post-Occupancy Evaluation of BruinHub
The goal of this study is to evaluate the BruinHub one year after its opening in Fall 2021. BruinHub is a space dedicated to serve long-distance commuter students at UCLA. For this study, the researcher analyzed the BruinHub Passholder registration data, conducted one-on-one interviews with UCLA students and staff, and conducted onsite observations in the BruinHub space.
BruinHub is the first step in the right direction in addressing the needs of long-distance commuters. However, there are more improvements that can be implemented in order to reach its full potential, especially by prioritizing and directly serving its intended audience.
Recommendations to come out of this study involve spatial recommendations, programming recommendations, and recommendations for outreach and data collection. While many of the suggested improvements will be challenging to implement, students and staff must actively advocate for the changes. The newly opened second location, BruinHub Strathmore, presents an opportunity to address many of the current concerns and service gaps that BruinHub experiences.
